Take time away
Step away and choose an activity that does not involve betting or gambling rewards.
Need support now? Seek confidential help from an Australian gambling support service. Find support ↗ General information only; not medical or financial advice.
On this page
Core principles
Put wellbeing first
Gambling can affect finances and emotional health. You can ask for support before reaching a crisis point.
Keep essentials protected
Keep money for housing, food, bills and savings separate from gambling funds.
Reach out to someone
Support is available if you want guidance, a break or help for someone close to you.
Potential harms
Know what can go wrong
- Gambling is not a reliable way to earn money.
- Trying to recover losses may lead to further spending.
- Borrowing, hiding gambling or using essential funds are signs to stop and reassess.
- Bonuses and free spins may have conditions and do not remove financial risk.
In Australia, check the rules that apply to online gambling before using a service. Read Australian consumer guidance.
Spending boundaries
Protect your budget and essentials
Decide your boundaries in advance
Where a service is lawful, check which deposit and loss controls are available. A limit is a boundary, not a spending goal.
- Keep essential costs separate and do not borrow to gamble.
- Check when a requested limit adjustment takes effect.
- Confirm whether a control applies to deposits, losses or both.
- If boundaries are hard to maintain, consider stopping and seeking independent help.
Time boundaries
Manage time and take breaks
- 01
Set an end point
Choose when to stop before you begin and set a reminder outside the gambling service.
- 02
Step away fully
Close the service, silence gambling notifications and switch to another activity.
- 03
Check in with yourself
Notice any changes to sleep, work, relationships or how often gambling is on your mind.
- 04
Talk to a support service
If you keep extending sessions or struggle to stop, reach out for help.
Self-exclusion options
Winshark Casino self exclusion and access barriers
Self-exclusion can help create distance from a gambling service. Check exactly what it covers and how it works; one request may not block every site.
| Option | What to check |
|---|---|
| Account exclusion | Ask about the request process, duration, accounts covered and restrictions on reopening. |
| National register | Check the register’s official scope; coverage may not extend to every gambling service. |
| Device and payment blocks | Ask your device or financial provider what blocking tools are available and what they restrict. |
Read the register’s scope and registration details directly at Self-exclusion register.
Warning signs
Recognise when gambling may be harmful
Trying to win it back
Chasing losses, raising stakes or continuing for longer after losing.
Financial strain
Borrowing, overdue bills or difficulty protecting money for essential costs.
Disruption to daily life
Poor sleep, secrecy, conflict or gambling taking precedence over work and relationships.
These signs are reasons to seek help, not a diagnosis of your circumstances. Gambling support services Offer information and tools to help you decide what to do next.
Get support
Independent support in Australia
Confidential counselling
Look for confidential counselling and support services available to people across Australia.
Get Bonus Now
National register
Check the scope of national self-exclusion options for online and phone wagering.
Claim Bonus
Get support
Use Australian Government resources to locate support in your state or territory.
Play NowSupport is also available when another person’s gambling affects you. Ask about boundaries and looking after your own wellbeing.
What next?
Choose one helpful action
Speak with a counsellor
Confidential online and phone support may be available through Australian services.
Find counselling →Make room for a break
Close gambling services, pause related alerts and choose something away from betting. Support can help you plan what comes next.
Explore help options →Review exclusion coverage
Check the official scope and registration steps before relying on a self-exclusion register.
Read register details →Get support for yourself
You can seek help if another person’s gambling is affecting your wellbeing, relationships or finances.
Find personal support →Common questions
Winshark Casino responsible gambling FAQ
When should I seek help with gambling?
You can reach out at any time, including before the situation feels like a crisis. Consider support if gambling is affecting your spending, time or wellbeing.
Will a deposit limit prevent every gambling harm?
No. A limit only applies within its stated scope and is one possible safeguard. If boundaries are difficult to keep, consider taking a break and seeking independent help.
Does a self-exclusion register cover every casino?
Coverage depends on the register’s stated scope and the services included. Check its official information before relying on it for a particular site.
Can I get support if someone close to me gambles?
Yes. Australian support services can provide information for people affected by another person’s gambling.
More information
Useful guides
Winshark Casino responsible gambling guidance for Australians
Understand gambling risks
Treat gambling as spending on entertainment, not as a way to make money. Losses can happen, and chasing them by raising stakes or playing longer may increase financial and emotional strain.
Gambling is for adults aged 18 or over. Players in Australia should check the rules that apply to them and whether a service is lawful before using an account.
Winshark Casino safer gambling habits
Set a spending boundary before playing and keep funds for rent, bills, food and other essentials separate. Decide when your session will end, and stop when your time or budget is reached.
Winshark Casino’s welcome offer is 300% up to AUD 1,000 + 100 Free Spins. The stated terms include a minimum deposit of AUD 20, a 40x wagering requirement and validity of 7 days. Read the conditions carefully and avoid spending more to meet bonus requirements.
Account-control options are not published on the official site. Ask support whether deposit, loss, session or promotion controls are available and how they work before relying on them.
- Do not borrow or use money set aside for essential costs.
- Avoid chasing losses or increasing stakes after losing.
- Do not gamble when upset, tired, intoxicated or under financial pressure.
- Track your deposits, withdrawals and time spent gambling.
- If controlling gambling becomes difficult, consider removing apps and payment access.
Winshark Casino self exclusion
If a break is not enough, contact Winshark Casino support through 24/7 live chat or email to request account self-exclusion. Explain that you want access restricted and ask for written confirmation.
Self-exclusion durations, account coverage and the handling of remaining balances are not published on the official site. Confirm these details with support before making a request, and do not open another account while an exclusion is active.
Consider adding practical barriers, such as blocking gambling sites and apps, removing saved payment details and telling someone you trust. Keep a record of your request and follow up with support if access is not restricted as agreed.
Take breaks and notice warning signs
A break can help you reflect, especially after a stressful session. Step away from gambling content and promotions, review your spending and choose activities that do not involve betting.
Warning signs can include hiding gambling, repeatedly exceeding a budget, neglecting responsibilities, anxiety about losses, borrowing to continue or being unable to stop. Consider independent support rather than trying to manage the situation alone.
Find help in Australia
If gambling worries you, consider contacting a recognised state or territory counselling service, a financial counsellor or a qualified mental health professional. They can help with spending concerns, exclusion options, financial strain and relationship impacts.
If there is immediate danger, severe distress or thoughts of self-harm, contact emergency or crisis support in Australia straight away. Winshark Casino support can assist with account enquiries but cannot replace independent financial, health or gambling counselling.
Winshark Casino states its licence as Curacao eGaming, Licence No. 8048/JAZ. Licensing does not replace personal safeguards: set boundaries before gambling, review them and stop if play no longer feels controlled or enjoyable.
